Please read this agreement carefully before downloading, installing, or using Netrinos software or services.
This agreement is between Bluefriday Inc., operating as The Netrinos Network ("Netrinos", "we", "us") and you ("End User", "you") as the user of Netrinos software and services.
By creating an account, installing the software, or using the services, you accept this agreement. If you do not agree, do not use Netrinos software or services.
This agreement covers:
To use the Software and Services, you must use a supported operating system. The Software does not include bug fixes, patches, or new releases unless we specifically provide them to you. The Software includes open source components subject to their own license terms; see our Open Source Licenses page for details.
Privacy: We handle personal information according to our privacy policy. As a Canadian company, we comply with PIPEDA (Personal Information Protection and Electronic Documents Act). You are responsible for getting any required consent from individuals whose information may be accessed through your use of the Services.
Your Responsibility: You are responsible for your internet connection, any third-party fees (such as ISP charges), and equipment needed to use the Services.
Registration: Your registration information must be current, complete, and accurate. We may terminate this agreement if your registration information is materially inaccurate or incomplete.
Subject to this agreement and payment of applicable fees:
(a) We grant you a non-exclusive, non-transferable license to install and use the Software on devices you own, lease, or control, for your own internal purposes. This license does not permit you to commercialize IT products or services based on the Software.
(b) We will use commercially reasonable efforts to provide the Services. The Services may include automatic updates to the Software at our discretion. You consent to these updates, including any changes they make to your devices.
The Software and Services are protected by copyright, patent, and other intellectual property laws. All rights, title, and interest in the Software and Services remain with Netrinos and our suppliers.
You acquire only the rights expressly granted in this agreement. No rights to Netrinos trademarks or trade names are granted.
The Software is licensed, not sold. You may not:
Your Content and Traffic: You are solely responsible for all data you transmit through the Services. Netrinos cannot access, read, or log the contents of your VPN traffic, which is encrypted by WireGuard.
Acceptable Use: You agree not to use the Services to:
We reserve the right to remove content or restrict access if we believe you are violating this agreement. We may access and disclose your account information if required by law or to: (a) comply with legal process, (b) enforce this agreement, (c) respond to claims of rights violations, or (d) provide customer service.
Network Security: Traffic between your Netrinos devices is encrypted by WireGuard. If you route internet traffic through a gateway device, that traffic is subject to the security of the gateway's network and internet connection. You are responsible for securing your own devices and networks.
Shared Infrastructure: The Services include relay servers shared among all users. We reserve the right to limit relay usage that places disproportionate load on our infrastructure or degrades service for other users.
Changes to Services: We may modify or discontinue Services with 30 days notice posted on our website. We may modify this agreement by posting changes on our website; changes take effect 30 days after posting.
Indemnification: You agree to indemnify and hold Netrinos, its directors, officers, and employees harmless from claims arising from your use of the Software or Services, your breach of this agreement, or content you transmit through the Services.
Account Security: You must select a username and password and keep them confidential. You are responsible for all activity under your account. Notify us immediately of any unauthorized use. We will never ask for your password by email.
Regulated Industries: The Services are not designed to meet specific regulatory requirements such as HIPAA, GLBA, or similar industry frameworks. If you require compliance certifications or a business associate agreement, contact us about an enterprise agreement.
You agree to pay the applicable fees plus taxes via Stripe (credit card) or direct invoice for enterprise customers. Netrinos subscriptions renew automatically unless you cancel.
Our pricing is at netrinos.com/pricing. You have 30 days from any invoice discrepancy to notify us for an adjustment.
To cancel, use the account portal or contact us by email at least 5 days before your renewal date. Fees are non-refundable. Your fees adjust automatically based on usage (users, devices) according to our pricing.
If your payment method fails, you must provide a valid replacement within 7 days or you may lose access to the Services.
This agreement is effective when you install the Software or access the Services and remains in effect while you have an active subscription.
We may terminate this agreement:
Upon termination, you must uninstall the Software and destroy all copies.
Data Deletion: When this agreement ends, we may delete your account data from our systems. This includes:
We do not store your files or VPN traffic content. We cannot access, read, or log VPN traffic, which is encrypted by WireGuard.
The Software is a "commercial item" under 48 C.F.R. 2.101, consisting of "commercial computer software" under 48 C.F.R. 12.212. U.S. Government users acquire only the rights granted in this agreement.
The Software and Services are provided "as is" without warranty of any kind, express or implied. Use is at your own risk.
We do not warrant that the Software or Services will meet your requirements, operate without interruption, be error-free, secure, accurate, or complete.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Netrinos does not control data flow across the internet or third-party networks. We cannot guarantee against viruses, theft, operator errors, or security breaches. You are responsible for your own network equipment and connectivity.
Our total liability under this agreement is limited to direct damages not exceeding the fees you paid us in the 6 months before the claim arose.
We are not liable for any indirect, consequential, special, or incidental damages, including lost profits, lost revenue, lost data, or costs of substitute services, even if we were advised of the possibility.
We may offer trials or promotions to new users. We may discontinue, modify, or terminate any trial or promotion at any time without liability. Trials and promotions do not modify this agreement.
If we identify any Service as a beta version:
(a) Survival. Sections on liability, ownership, confidentiality, and post-termination obligations survive termination.
(b) Amendment. Except as provided in this agreement, amendments must be in writing and signed by both parties.
(c) Severability. If any provision is found invalid, the remaining provisions continue in effect.
(d) Entire Agreement. This agreement is the complete agreement between us on this subject and supersedes all prior communications.
(e) Language. This agreement is in English. Les parties ont convenu que cette entente soit rédigée en anglais.
(f) Governing Law. This agreement is governed by the laws of Ontario, Canada. Both parties submit to the non-exclusive jurisdiction of Ontario courts. We disclaim the UN Convention on Contracts for the International Sale of Goods and any Uniform Computer Information Transactions Act.
(g) Headings. Section headings are for convenience only.
(h) Force Majeure. Neither party is liable for delays caused by events beyond reasonable control (except payment obligations).
(i) Benefit. This agreement binds and benefits both parties and their successors, heirs, and permitted assigns.
(j) Dispute Resolution. You agree to resolve any dispute with Netrinos on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
Effective Date: February 2026